Restaurant Reservation Request
Step 1: Greet the client/caller, “Thank you for calling ABCVIP / Botelho / ABCVIP FOR MLB, this is (your name)”
Step 2: When the client asks for a restaurant reservation, you can respond with “Happy to help with that! I need to gather some details from you.”
General call log
restaurant reservation details
Step 3: Once you gather the information from the client, let them know that we will reach out to the restaurant/s to determine availability and then reach back out via email (or by phone if they prefer) with updates.
processing a request